Marlow MotorWerks Monterey Ca - 5+stars. Starting off on a Pacific to Atlantic road trip, I needed help on a suspension issue on my overloaded vintage MBZ wagon - Marlow MotorWerks scheduled me in short notice and fixed the prob while I waited. I have found maybe a handful of shops that have the experience and know-how to work on these old beauties - Marlow is on the short list. Just an excellent job, and exceptional customer service! Thank you again!! Ps - 4500 miles later car is in Charlston SC….not a single hiccup the whole trip - just an oil change mid-continent!

This team does excellent work, and they’re honest. They communicate well and are thorough. I have given up on local dealers when it comes to getting service and maintenance work done on both my Mercedes and my BMW. We live in Pebble and our options are limited unless we want to go the the Bay Area, which is its own set of hassles. My wife and I can strongly recommend Nathan as a service advisor.

Marlow Motor-Werks is the absolute BEST! They have the best mechanics, the best system for setting an appointment, receiving, reviewing, and approving quotes, and by far the best customer service I have ever experienced. They treat my car as if it were their own - taking great care and going the extra mile to pamper my car and me.

I had a very good experience with Marlow Motor-werks. I took my car in for a routine check/oil change and the staff was knowledgeable, helpful and quick with their service. After calling, I was able to schedule an appointment within a week. The cost of the service was lower than the quotes from other shops in the Monterey area and the customer service was outstanding.

Excellent customer service! Provided pictures and video of the engine issues that needed to be fixed. Brought the car there for a second opinion which was the best decision as they saved my thousands of dollars! Highly recommend.

I have been going to Marlow's for over six years for my 2015 Mercedes Sprinter. The whole experience has been outstanding! My interaction has been with the service writers (mainly Roy and Nathan) and they are extremely helpful, friendly, responsive, and professional! I always feel confident that I'm going to get great service at a fair price, that they will stand behind their work, and will only recommend work that is really necessary. I've often called them when traveling across country and can count on them to give me professional service advice and recommendations!

Everyone at Marlow motors was so professional and nice. They got me in right away and gave me updates throughout the day. My car had a horrible smell of gas and they were able to diagnose and fix it in the same day. They also found a couple of other maintenance issues and updated me on those as well. I will definitely return for all of maintenance and other repairs with my Mercedes.

Roy and his excellent team at Marlow Mercedes Werks have always done perfect work keeping my vintage x3 BMW (245,900 miles and counting) in top shape. It’s very reassuring to know that from start to finish no details will be overlooked, and the job will be done right the first time. I have been so happy with their service, when the time comes to purchase another car, I’ll definitely choose another BMW or Mercedes, because of trust I have in them to keep my car running perfectly.

Marlow Mercedes is absolutely amazing and the go to place for European cars. They are efficient, clean, and professional with all the latest equipment. We just purchased an AMG SLS and they did an initial inspection, smog and oil change. We highly recommend this great mechanic shop!